Who is responsible for your personal data?
Alice Westbury is responsible for your personal data.
All the personal data is stored on my personal computer or in a safe, locked storage facility.
The information I collect and how I use it
I collect information that you give me when filling in forms on my website, subscribe to my coaching services or mailing list, attend my workshops, participate in a survey, complete a feedback form or by corresponding with me by phone, virtual platform, or e-mail.
If you engage me to provide coaching services, I may also record hold notes taken during coaching sessions on paper and electronically.
As a client, your personal details may include your name, address, private and business e-mail address and phone number; financial information; curriculum vitae and photograph; assessment or exercise responses, and links to your professional profiles available in the public domain e.g. LinkedIn, Twitter, business Facebook or corporate website.
This information may be held and used by me for some or all of the following purposes:
- To assist me in providing you with my services
- For purposes of Continuing Professional Development: name, e-mail, address and number of coaching hours for continued professional coach accreditation
- Anonymised issues may be discussed with my supervisor
- To improve my customer service and make my services more valuable to you;
- To notify you about upcoming events, news and offers when you have granted me permission to do so
I do not collect any sensitive data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. I also do not collect any information about criminal convictions and offences.
How long I will hold on to your data for
I will only keep hold of your personal data for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
When deciding what the correct time is to keep the data for, I look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.
For tax purposes the law requires me to keep basic information about my clients (including contact information, financial and transaction data) for six years after they stop being clients.
In some circumstances I may anonymise your personal data for research or statistical purposes in which case I may use this information indefinitely without further notice to you.
What are your rights?
You have the right to ask me not to process your personal data for marketing purposes. From May 25th 2018 I will always obtain your consent before I use your data for such purposes. You can exercise your right to accept or prevent such processing by checking certain boxes on the forms I use to collect your data.
You have the right to request information about the personal data I hold on you at any time. If you would like to make a request for information please email firstname.lastname@example.org
You have the right to request modifications, updates or removal of your data. I may ask you to verify your identify and for more information about your request.
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Changes of business ownership and control